Refund policy
Return & Refund Policy
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
Return Eligibility
To be eligible for a return, your item must be in the same condition that you received it. The item must be unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, please contact us at buyfromhere.pk@gmail.com.
Please do not send any item back before contacting us and receiving return instructions.
Return shipping costs are the responsibility of the customer, unless the item is defective, damaged, or the wrong item was received.
Cancellation Policy
Orders can be cancelled within 15 minutes of placing the order, provided that the order has not already been fulfilled.
After 15 minutes, cancellation requests may not be accepted if the order has already been processed or fulfilled.
To request a cancellation, please contact us at buyfromhere.pk@gmail.com as soon as possible.
Damages and Issues
Please inspect your order upon receiving it and contact us immediately if the item is defective, damaged, or if you receive the wrong item.
We will review the issue and work with you to provide an appropriate solution.
Non-Returnable Items
Certain items may not be eligible for return, including:
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Products that have been used, worn, or damaged after delivery
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Products without their original packaging, tags, or accessories
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Personalized or custom-made products
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Personal care or hygiene products where applicable
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Sale or clearance items, where specifically stated
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Gift cards
If you are unsure whether your item is eligible for return, please contact us at buyfromhere.pk@gmail.com before sending it back.
Exchanges
If you would like to exchange an item, please contact us first. Depending on the product and availability, we may provide instructions for returning the original item and placing a new order for the desired product.
Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved or rejected.
If your refund is approved, the amount will be refunded to your original payment method within 7 business days.
Please note that your bank or payment provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at buyfromhere.pk@gmail.com.
Contact Us
If you have any questions about our Return & Refund Policy, please contact us at:
Email: buyfromhere.pk@gmail.com